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For families · Payments

Adding a card

Save a card for your memberships and bills, on your phone.

Print this guideWatch the video8 steps · about 2 minutes
  1. Step 1: Tap Billing
    1

    Tap Billing

    Sign in to your family portal and tap Billing.

  2. Step 2: Tap Add a card
    2

    Tap Add a card

    Scroll down to Payment methods and tap Add a card.

  3. Step 3: Your school’s card fee
    3

    Your school’s card fee

    Your new card becomes your default card. Your school’s fees are listed here, if it has any. A credit card adds your school’s card fee, a debit card doesn’t, and a bank account adds a small fee with a limit.

  4. Step 4: Check what it will charge
    4

    Check what it will charge

    The box shows what saving your card will charge: a first payment or an overdue bill is listed, and the button shows the amount. If nothing is due, it shows your next charge.

  5. Step 5: Type your card number
    5

    Type your card number

    Type the long number on the front of your card.

  6. Step 6: Expiry date and security code
    6

    Expiry date and security code

    The expiry date, then the 3-digit security code from the back.

  7. Step 7: Your ZIP code
    7

    Your ZIP code

    The ZIP code your card statements go to.

  8. Step 8: Tap Save card
    8

    Tap Save card

    Tap Save card.

Shown with Apex Martial Arts, a demo school. Your school’s pages may look a little different.

What happens next

  1. 1

    It’s your default now

    The new card pays your memberships and any unpaid bills from now on.

  2. 2

    Change your mind?

    In the family portal, tap Make default on another card, or Remove on one you don’t want. Removing a card does not cancel a membership.

Good to know

Will I be charged right away?
Only if something is due, such as a first payment or an overdue bill. Saving the card pays it, right away or within the hour. Nothing else is charged until your next bill.
Using the app?
In the app: More, then Billing & documents, then Add a payment method. To remove a card, use the family portal (the app can’t remove cards).
Is there a card fee?
Only if your school adds one. If it does, the Add a card window says so before you save. A credit card adds your school’s card fee, a debit card doesn’t, and a bank account adds a small fee with a limit.
Is it safe?
Your card is kept by Stripe, the payment company your school uses. The school never sees the full number.
Paying by bank instead?
Tap Add a bank account. It opens a secure Stripe page to connect your bank.

Stuck?

Ask the front desk at your school. They can send you a link to add your card, or take it at the desk.