Setting up trial classes

Oct 31, 2026

How families book a free trial class online, where those bookings show up, and how to follow up and convert them.

leadsgetting-started

When Stripe pays out and how to read your statements

Oct 31, 2026

How Stripe payout timing works and how to match your bank deposits to QuickKicks.

billingintegrations

For parents: adding a brother or sister

Oct 31, 2026

How to enroll a second child without setting up a new account.

portalstudents

Migrating from Gymdesk

Oct 31, 2026

How to move from Gymdesk or a similar system: what to export, how cards are re-collected, and what to set up first.

getting-started

Getting your numbers to your accountant

Oct 31, 2026

Download your payments, sales tax and expenses as spreadsheets for your bookkeeper.

integrationsbilling

Run a belt test and promote students

Nov 1, 2026

Record belt test results on the runsheet, issue certificates, and promote students one at a time.

promotionbelt testgradingrank

Setting up family discounts

Oct 31, 2026

Give second and later children a percent off automatically, with a school-wide rule.

billing

Setting up the kiosk for self check-in

Oct 31, 2026

What hardware to buy, how to mount it, how to lock the tablet to the kiosk page, and how to handle a frozen kiosk.

attendancegetting-started

The math of running a profitable school

Oct 31, 2026

A simple breakdown of unit economics: what each member costs you, what they pay, and how to set up your school to make money.

reports

For instructors: taking attendance

Nov 1, 2026

A quick guide for instructors to mark attendance during or right after class, including walk-ins and make-up credits.

attendancestaff

For parents: how to cancel a membership

Oct 31, 2026

How to cancel your child's membership cleanly: what to expect, refunds, and when the cancellation takes effect.

portalbilling

Capturing leads from your website

Oct 31, 2026

The pages and forms that turn website visitors into leads and new families.

leadsgetting-started

Create a tournament and build brackets

Jul 5, 2026

Set up an event, divisions, and brackets ready for competition day.

tournamentsbracketsdivisionsevents

Bring your students and families over

Oct 31, 2026

Import students, families, memberships, ranks and leads from a spreadsheet, Kicksite, Zen Planner or Spark, with a preview before anything saves.

importmigrationcsvswitch

Approve a sign-up application

Oct 31, 2026

Review and accept families who applied online when your sign-up gate is set to Review queue.

applicationsenrollmentsignupreview

Finish setting up your school

Nov 1, 2026

Work through the Setup checklist so families can sign up and pay.

setuponboardinggetting started

Build your belt ladder and curriculum

Nov 1, 2026

Set up your belts, what it takes to move up from each one, and what students learn at each belt.

beltsrankscurriculumladder

Set up the check-in kiosk

Jul 5, 2026

Turn a tablet into a self-serve sign-in station that works even offline.

kiosktabletcheck-inipad

Freeze or cancel a membership

Nov 1, 2026

Pause a membership with an optional resume date, or end it with a reason, now or on a future date.

freezecancelholdchurn

Work a failed payment

Nov 1, 2026

What happens automatically when a card is declined, and how to follow up from the Dunning queue.

dunningfailed paymentdeclinedpast due

Migrating from Kicksite

Oct 31, 2026

How to bring your roster, ranks and active memberships from Kicksite into QuickKicks.

getting-started

When to hire your first instructor

Oct 31, 2026

How to know when you are ready, what to look for, what to pay, and how to onboard them.

staffgetting-started

Record a cash or check payment

Oct 31, 2026

Log cash and check payments so families who pay in person sit in the same history as card payments.

cashcheckmanualofflineinvoice

For staff: helping a family sign in

Oct 31, 2026

Why a parent might not be able to sign in, and how to walk them through the most common fixes.

portal

Publish your marketing website

Jul 5, 2026

Turn on a public site that fills itself in from your schedule and programs.

websitemarketing sitepublicseo

Connect Stripe and take your first payment

Jul 5, 2026

Link your Stripe account so tuition and fees deposit straight to your bank.

stripepaymentspayoutssetup

For parents: how to update your card

Nov 1, 2026

Step by step for parents who need to change the credit card their school charges for tuition.

portalbilling

Take attendance

Nov 1, 2026

Mark who came to class, save it, and fix a past class.

attendancecheck-inroster

Running a quarterly belt test cycle

Nov 1, 2026

A three-month belt test cycle in QuickKicks: finding who is ready, scheduling the test, and recording results.

progressionevents

Building automated journeys for families and leads

Oct 31, 2026

How to set up automated email sequences for new leads, new members and families who stop coming.

communications

Customizing your belt and rank ladder

Oct 31, 2026

How to set up the ranks for your style, including stripes, colors, and dual-color belts.

progressiongetting-started

Build your weekly class schedule

Oct 31, 2026

Create weekly classes and see how students land on each class roster.

scheduleclassestimetable

Setting up Square terminals for in-person payments

Oct 31, 2026

Connect Square and use a Square Terminal for card-present sales at the front-desk register.

billingintegrations

Data privacy and family data basics

Oct 31, 2026

How families get a copy of their data or ask for it to be deleted, how you handle those requests, and what to say in your privacy policy.

settings

Automation recipes that work

Oct 31, 2026

Journey recipes you can build today with email and wait steps, plus which automations cover trial follow-up.

communications

Family referrals

Oct 31, 2026

How parents share a referral link from the portal, where you see who referred whom, and how to thank them.

leadscommunications

Selling pro shop items

Oct 31, 2026

Set up products, sell them at the front-desk register, and let families buy in the app.

billing

Reward attendance with medals

Jul 5, 2026

Auto-award bronze, silver, and gold for consistent attendance and email the parents.

medalsawardsattendancerewards

Invite staff and set their access

Nov 1, 2026

Add instructors and front-desk users with exactly the access they need.

staffpermissionsrolesinstructors

Build an automated journey

Oct 31, 2026

Set up a multi-step email sequence that welcomes, nurtures or wins back families on its own.

journeysautomationnurturesequence

Mobile-first signup tips

Oct 31, 2026

Most prospects find your school on their phone. Here is what to check on your trial and sign-up pages on mobile.

leadsgetting-started

Track a lead and convert it to a student

Oct 31, 2026

Move a prospect from first inquiry through a trial to enrolled without losing them.

leadstrialssalespipeline

Sample policy templates for your school

Oct 31, 2026

Tuition, makeup, refund, attendance, and conduct policy samples you can adapt for your school.

settingsgetting-started

Handling a difficult conversation with a family

Oct 31, 2026

How to talk to a family about overdue tuition, a behavior issue, or a complaint without damaging the relationship.

staff

Inviting staff and choosing roles

Oct 31, 2026

How to invite your team, what each role can do, and how to give one instructor extra permissions.

staffgetting-started

Tracking instructor pay

Oct 31, 2026

Track staff hours and instructor commissions, then export each pay period for your payroll provider.

staffreports

Start a membership on autopay

Oct 31, 2026

Add a membership to a student and get a card saved so tuition is charged automatically.

membershipautopaytuitionsubscription

For parents: how to schedule a make-up class

Oct 31, 2026

How to use a make-up credit when your child misses a class.

portalattendance

Connecting Stripe to take payments

Nov 1, 2026

Connect your school's own Stripe account so payments go straight to your bank.

billingintegrationsgetting-started

Find at-risk and past-due members

Nov 1, 2026

Spot the members about to lapse so you can reach out before they leave.

at riskpast duechurnretention

Add a student and link a guardian

Oct 31, 2026

Create a student record, then link the parent who pays and gets notified.

studentsguardiansfamilies

Running a summer camp or day camp

Oct 31, 2026

Set up a camp as an event, with week-by-week price options, waivers and documents.

events

For parents: signing in for the first time

Oct 31, 2026

A walkthrough for parents who just enrolled and need to set up their parent portal account.

portal

For parents: a tour of your portal

Nov 1, 2026

A walkthrough of what each section of the parent dashboard shows you, and how to use it.

portal

Track progress skill by skill

Nov 1, 2026

Layer a detailed skill checklist on top of belts for granular progression.

skillsprogressiontracksassessment

Your first month with QuickKicks: a week-by-week plan

Nov 1, 2026

A four-week plan to launch QuickKicks cleanly, from sign-up to running your school on it.

getting-started

Sending email and announcements to families

Oct 31, 2026

How to send a one-off email or app announcement to a group of families, and what belongs in a journey instead.

communications

Customizing your brand colors, logo, and look

Oct 31, 2026

Where to set your logo, theme and colors, school name, certificates and email sending domain.

getting-started

Send an announcement

Oct 31, 2026

Send a notice to families for closures, events and reminders, in the parent app and by email.

announcementsbroadcastnotify

Setting up multiple locations

Oct 31, 2026

How to add a second location, what you can tag by site, and what stays shared across your school.

getting-startedstaff

Running a paid event with registration

Oct 31, 2026

How to set up a one-off event (seminar, test, demo) that families can register for and pay online.

events

Read your revenue and retention

Oct 31, 2026

Where to see what you collected, what is owed, and how members are trending.

reportsrevenueretentionanalytics

For parents: messaging your school

Oct 31, 2026

How to send a question or note to your school, and what to expect for response times.

portalcommunications

For instructors: running a trial class

Oct 31, 2026

What to do before, during, and after a trial class to convert a prospect into a member.

leadsstaff

Setting up recurring tuition

Nov 1, 2026

How membership charges are scheduled, what happens when one fails, and how to change a family's billing.

billing

The QuickKicks parent app

Nov 1, 2026

What families can do in the QuickKicks app, how they sign in, and what you control.

mobile-app

How to choose CRM software for your school

Oct 31, 2026

A buyer's guide for schools evaluating software: what to test, what to ignore, and what to spend time on.

getting-started

Run tournament day on the judge tablet

Oct 31, 2026

Score every ring live from a phone or tablet, with one-tap undo, check-in and late entries.

tournamentsjudgerun dayscoring

Selling and redeeming gift cards

Oct 31, 2026

Turn on gift cards, sell them online or at the front desk, and see what they can pay for.

billing

Sharing documents with families

Oct 31, 2026

How to upload a document for families to read on the parent portal or mobile app.

portal

Migrating from Zen Planner

Oct 31, 2026

Step-by-step guide to moving from Zen Planner to QuickKicks: what to export, how cards are re-collected, and when to switch billing.

getting-started

What to do if Stripe holds your account

Oct 31, 2026

Why Stripe might pause your payouts, what to send them, and how to get back to normal as fast as possible.

billingintegrations

Issue a refund or account credit

Oct 31, 2026

Refund a card payment, or give a family account balance to spend at the front desk.

refundcreditstore creditaccount balance

Exporting your data

Oct 31, 2026

How to download your students, families, memberships, payments, attendance and more as CSV files.

settings

What notifications families control

Oct 31, 2026

The notification choices families have on their portal Profile page.

portalcommunications

Design and send an email

Oct 31, 2026

Build a branded email with the editor and reusable templates, then send it now or later.

emailcommunicationstemplatesmarketing

Annual planning checklist for your school

Oct 31, 2026

A once-a-year walkthrough of everything to revisit: pricing, policies, schedule, branding, and what to plan ahead.

settingsgetting-started

Why progression tracking matters for retention

Oct 31, 2026

The link between visible progress and how long students stay. Data, anecdotes, and what to do about it.

progressionreports

Reading reports and analytics

Oct 31, 2026

What the main reports show and which ones to check weekly or monthly.

reports

Handling a Stripe payment dispute

Oct 31, 2026

What happens when a family disputes a charge, what evidence to send, and how to keep disputes rare.

billing

For parents: using a gift card

Oct 31, 2026

Where to see your gift card balance and how to spend it at your school.

portalbilling

Setting up two-factor sign-in

Oct 31, 2026

How to turn on 2FA for your staff accounts and what to do when someone loses their phone.

staffsettings

How to think about student progression

Oct 31, 2026

Strategy advice for setting up your rank ladder, deciding promotion criteria, and creating a feeling of progress at every level.

progressiongetting-started

Handling a chargeback as a school owner

Oct 31, 2026

What to do in the first 24 hours, what evidence to gather, and how to respond to maximize your chances of winning.

billing

Issuing refunds and store credits

Oct 31, 2026

When to refund and when to give account balance, and how to do each.

billing

For parents: downloading a certificate

Oct 31, 2026

How to find, download, and share certificates your child earns at school.

portalprogression

Setting up and running a rank test

Nov 1, 2026

How to schedule a rank test, register candidates, run the test day, and record results.

progression

For instructors: recommending a promotion

Nov 1, 2026

How to recommend a student for their next rank and what happens when it is approved or rejected.

progressionstaff

Setting class age and rank requirements

Oct 31, 2026

How to restrict a class to certain ages or ranks so the right students show up.

classes

Handling holiday and weather closures

Oct 31, 2026

How to cancel one class, close a day, or add a closure for a date range, and how families are told.

classescommunications

Running a tournament with QuickKicks

Oct 31, 2026

How to set up a tournament with divisions, accept online registration, and run the day with brackets.

eventstournaments

For parents: signing up for an event

Oct 31, 2026

How to register your child for a tournament, seminar, party, or special event from your parent portal.

portalevents

Scaling from 50 to 200 members

Jun 4, 2026

What to do, what to stop doing, and what to expect as you grow your school past the comfortable solo-instructor phase.

getting-startedreports

Taking attendance and running the kiosk

Nov 1, 2026

Two ways to take attendance: a self check-in kiosk, or staff marking the roster.

attendancegetting-started

Promoting a student to the next rank

Nov 1, 2026

Three ways to promote a student (directly, by recommendation and approval, or through a rank test) and what the family receives.

progression

Setting up your school for the first time

Nov 1, 2026

A tour of the Setup checklist and what you can leave for later.

getting-started

Enrolling students in programs and memberships

Nov 1, 2026

How to add a membership to a student and what the family needs to do.

studentsbilling

Sharing your class schedule to Google Calendar

Oct 31, 2026

How families subscribe to their own calendar or the whole school schedule in Google, Apple or Outlook calendars.

integrations

Creating classes and weekly schedules

Oct 31, 2026

How to add a recurring weekly class, set capacity, assign an instructor, and confirm the schedule.

classesgetting-started

Importing students from your old system

Oct 31, 2026

How to bring students, families, memberships, ranks and leads over from another system with CSV files.

studentsgetting-started
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