Migrating from Kicksite

Order of operations

1. Set up your belt ladder in Admin › Settings › Ranks & progression. Match the names to Kicksite so belts line up. Stripes and two-tone belts are supported (use a second color).
2. Set up your programs in Admin › Settings › Programs, matching your Kicksite memberships.
3. Go to Admin › Setup and open Import your existing roster. Under Where are you coming from?, pick Kicksite.
4. Follow the export steps shown: in Kicksite, open Reports, then the Members report, and export the CSV with contact and membership columns. For belts, export the Rank report as a second CSV.
5. Import Students & families, then Memberships, then Belts & ranks.
6. Connect billing (Stripe) if you have not yet.
7. On Re-collect cards, send every family a secure link to add their card. Card numbers cannot be exported from Kicksite.

How billing starts

Imported memberships come in as pending, with no charge. Each one starts billing when that parent adds a card, on the first charge date you set. Families who have not added a card get reminder emails with a fresh link after about 3 and 7 days, and after 14 days the membership is flagged for your staff. Turn off autobill in Kicksite before your first QuickKicks charge date so nobody pays twice.

Attendance and belt test history

These are not imported. Keep your Kicksite records for any history you need to look up.

What to tell families

Send a heads-up a week before you switch:

• Why you are moving.
• What stays the same: the school, the instructors, their rank.
• What changes: a new parent portal and app, and a link to add their card.

After you switch

Families who say they cannot sign in usually missed the invite email or it went to spam. Resend it from the family's account page.

If getting the files out is a hassle, email them to support@quickkicks.app and the QuickKicks team will import them for you.