Help for families
How can we help you?
Find quick videos and easy step-by-step instructions for using QuickKicks. You can also print a guide to follow along.
Where are you starting?
My school sent me a sign-up link
Finish setting up your account, including any remaining enrollment steps.
Next step
I’m signing up for the first time
Learn how to register yourself or your child with your school.
I need to sign a waiver
See how to review and sign your school’s waiver on your phone.
I’m already signed up
Find help with class schedules, payments, and your family’s account.
Every guide
Each guide has a short video and a printable copy with pictures of every step.
Getting started
Open the link your school emailed you and finish the steps your school asks for, such as a waiver, a card for autopay or your login.
Sign up your family on your school’s website. At most schools it’s free, and it takes about five minutes on your phone.
Sign your school’s waiver on your phone in about two minutes.
Classes and progress
See when your children’s classes are, and put them in your phone’s calendar.
Billing and payments
See what you’ll pay and when, your recent invoices, and the cards on file.
Add a card, or change the one that pays your memberships and bills.
Having trouble?
Not sure what to do next? We’re here to help.
I can’t sign in
Use the email address your school has for you. You don’t need a password: on the sign-in screen, tap Email me a code and type the 6-digit code we email you. No code? Ask your school to check your email address.
I didn’t get my email
Check your spam or junk folder, and search your inbox for your school’s name. Sign-up and waiver links come from your school, so the front desk can check your email address and send you a new link.
My payment isn’t working
Check the card number, expiry date and ZIP code, or try another card. Your school can see every charge on your account and can help at the front desk.
Who to ask
Contact my school
For prices, memberships, charges, waivers, class times and your child’s progress, ask your school’s front desk. In the QuickKicks app, tap Contact school.
Contact QuickKicks support
If the app or this website isn’t working, email us. We can’t change your school’s prices, memberships or charges, so ask your school about those.