Help center
Find an answer
Search QuickKicks documentation. Start here before you reach out, you might find the answer faster.
For parents: adding a brother or sister
Oct 31, 2026How to enroll a second child without setting up a new account.
For parents: how to cancel a membership
Oct 31, 2026How to cancel your child's membership cleanly: what to expect, refunds, and when the cancellation takes effect.
For staff: helping a family sign in
Oct 31, 2026Why a parent might not be able to sign in, and how to walk them through the most common fixes.
For parents: how to update your card
Nov 1, 2026Step by step for parents who need to change the credit card their school charges for tuition.
For parents: how to schedule a make-up class
Oct 31, 2026How to use a make-up credit when your child misses a class.
For parents: signing in for the first time
Oct 31, 2026A walkthrough for parents who just enrolled and need to set up their parent portal account.
For parents: a tour of your portal
Nov 1, 2026A walkthrough of what each section of the parent dashboard shows you, and how to use it.
For parents: messaging your school
Oct 31, 2026How to send a question or note to your school, and what to expect for response times.
Sharing documents with families
Oct 31, 2026How to upload a document for families to read on the parent portal or mobile app.
What notifications families control
Oct 31, 2026The notification choices families have on their portal Profile page.
For parents: using a gift card
Oct 31, 2026Where to see your gift card balance and how to spend it at your school.
For parents: downloading a certificate
Oct 31, 2026How to find, download, and share certificates your child earns at school.
For parents: signing up for an event
Oct 31, 2026How to register your child for a tournament, seminar, party, or special event from your parent portal.
What the parent portal shows families
Nov 1, 2026A tour of what families can see and do in the parent portal.