Setting up trial classes

Most schools win most new members through a trial class. QuickKicks gives every school a trial booking page.

How families book

1. Share your trial page: <school>.quickkicks.app/trial (use your school's QuickKicks web address, shown in Admin › Settings › School details).
2. The family sees your upcoming classes for the next two weeks and picks one.
3. They enter the parent's name, email and phone, the child's first name and age, and an optional message.
4. QuickKicks emails them a booking confirmation. They can reply to that email to reschedule.

There is no charge for a trial booked this way. The seat counts toward that class's capacity.

Where the booking shows up

1. The family appears in People › Leads with the stage Trial scheduled.
2. When they walk in, open the lead and set the stage to Attended. That records today as the trial date.
3. When they sign up, use Convert to Enrollment on the lead, then Add membership on the new student's page.

Following up

Your school can turn these on under Admin › Settings › Automations. Each one only runs if it is turned on:

• Trial no-show recovery: if a trial lead is never marked as attended, QuickKicks creates a follow-up task and emails them a "let's reschedule" note.
• Trial attended, not enrolled: if someone came to a trial but has not joined after the number of days you set, QuickKicks creates a task and emails them to ask what they thought.

Tips that help trials convert

• Put beginners in classes designed for beginners. A trial student dropped into an advanced class feels lost.
• Have the head instructor meet the family in person.
• Make your offer at the end of class, while the child is excited.
• Follow up the same week. Most families who do not join on the day need one more conversation, not a different trial.